Some online services will not be available from 6pm Sunday 2 June 2024

Published: Friday, 31st May 2024 We're upgrading back-office systems from 6pm on Sunday 2 June to 8am on Monday 3 June 2024. This will affect some online services. The following online services will not be available: Waste and recycling Report missed waste collection Report graffiti or flyposting Report fly-tipping Report problems with a recycling point Apply for assisted waste collection Request recycling bags, sacks, brown organic sacks and waste bins. Environment Request tree maintenance, planning and advice Report unauthorised work on a protected tree Hedge and hedgerow enquiries Apply for a Medway Council allotment Report an issue with Medway Council allotments Report greenspaces, parks and outdoor play areas issues Request ally gate maintenance, advice or information Report environmental issues such as land contamination, light, drainage or asbestos problem Report issues to Environmental Enforcement Team Request street cleaning Report bonfires, burning, air pollution and nuisance odours Report an overgrown garden, or rubbish in a garden Report food poisoning or a food complaint Report noise Report dog fouling or a stray, mistreated, dangerous, missing or found dog Report rats, bees and other pests in a public place. Traffic and roads Report streetworks, skips or scaffolding Request a disabled parking bay Report road safety and road signage issues Report traffic light or pedestrain crossing issues, request new traffic lights Road salting and salt bin enquiries Report damaged or faulty lamppost, insufficient lighting or festive lighting issues Report gully damage, blocked gully, flood, missing or loose gully cover Report footway, highway maintenance issue or obstruction Report damaged street furniture Request a map of areas, roads or properties in Medway. Transport Report bus shelter vandalism Report bus stop and shelter issues Apply for Medway Mobility. Parking Report an issue with a car park Report a parking enforcement issue. Licensing and business Report a license incident Report lost property in a taxi Report a taxi accident Apply to register a new food business establishment Apply for a licence to store and sell fireworks. Heritage Provisional booking for castles and museum educational visits. Council-wide General enquiry form. All other online services and payment will be available. News archive