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Several of the online systems used by the Thanet District Council are currently restricted in access. In response to reports of a potential security incident, this decision was taken on the spot.
We are collaborating closely with the National Cyber Security Center’s experts.
Some of our online services might be impacted while we look into it. For instance, we are aware that this is having an effect on our planning software and some online forms.
We apologize for any inconveniences you may be experiencing right now as we work to solve this problem as quickly as possible.
It should be noted that Civica does not offer the council’s IT services. On our behalf, Civica handles the processing of customer services, revenue collection, benefits, and debt collection.
Update on IT System
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